Contact details
Please contact us here. Queries will be addressed via email, or you can request a phone call or postal address if you prefer.
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Purchase history
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where we get personal information from
- Directly from you
How long we keep information –
Books and other merchandise orders – for 6 years, to comply with HMRC Tax Laws and Companies Act requirements.
Contracts – for 12 years, to comply with the Limitation Act.
Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Cookies policy
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Strictly necessary cookies are those that are needed for the website to function. Use the Cookie Banner to opt out of all other cookies.
DISCLAIMER
It seems we all need a disclaimer these days just in case, so here it is! If you read this blog/website then you agree to everything here
Disclaimer:
This is a personal blog and all the information on NoDigHome is for general information and entertainment purposes only and is the expressed opinion of the blog owner and not others, unless otherwise stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organisation, company or individual.
I am not providing medical, legal or other professional advice. All information provided on and taken from this blog is at your own risk.
All recipes for potions and food are those that I use and are there for information only. They are not intended to replace the advice of health or other professionals.
Under no circumstances will I be liable for any loss or damage (including without limitation indirect or consequential loss or damage) or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website/blog.
The blog owner will not be held responsible for the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These terms and conditions of use are subject to change at anytime and without notice.
I am human and will make mistakes! Also, the posts provide an insight into my life at the time they were written and it is quite possible that current posts may express different opinions to those I held in the past – we all learn all of the time.
Copyright:
Everything on this blog was written by me, unless stated otherwise. Please credit me and link to the blog if you copy any small part of a blog post and contact me if you’d like to copy a larger part.
Photos
Unless otherwise stated, all photographs are the work of Stephanie Hafferty – please contact me if you wish to use one/some and credit me/this blog if you link to photo/s.
Privacy:
I will respect your privacy and I will never give or sell your email address to anyone.
Comments:
I love to read comments. Of course, if they hurt my feelings, or those of anyone else, I will delete them without warning for any reason I choose.
Any comments left on NoDigHome are the express opinions and/or the property of their individual authors. Therefore, I the owner/author of this site can not be held responsible for any comments that may be made by others. Please contact me by email should you read a comment that you have identified as hurtful, harmful, malicious, etc so that I can rectify the problem.
Any links which spam will be removed but if you are leaving a genuinely friendly comment please link to your own blog or site as I love to read them.
By using this site, you consent to the above.
TERMS AND CONDITIONS
Purchasing books and other merchandise
The price of the books and other merchandise will be clearly stated on the product page. Postage is calculated by Royal Mail and reflects the actual price of postage.
Please ensure that your address is complete and accurate. We can not be responsible for non-delivery due to incomplete or inaccurate addresses.
Please note in the comment section when ordering if there are any specific delivery requests (such as leaving in a safe place, or with a neighbour).
Non-delivery
Please contact us if your parcel has not arrived.
Purchasing online courses and webinars
The ticket is valid for the specific event. See the T&Cs for the online courses here.
Vouchers
All vouchers are valid for a year. The date will be clearly stated on the voucher. They are non-refundable.
Courses and Events
See the T&C for these here.